PRIVACY POLICY

Last Updated: June 2026

Swadeshi Food & Beverages (“Company,” “we,” “our,” or “us”) values the privacy of its customers, website visitors, and users. This Privacy Policy explains how we collect, use, store, process, disclose, and protect information obtained through the website hanadrinks.in (“Website”), including information shared during purchases, inquiries, registrations, customer support interactions, marketing communications, and other engagements with our products and services.

By accessing or using this Website, submitting information, or purchasing products through the Website, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, you are advised not to access or use the Website.

1. INFORMATION WE COLLECT

We may collect personal, transactional, technical, and usage-related information from users in various ways, including when users browse the Website, place orders, contact customer support, subscribe to newsletters, participate in promotions, or interact with our services.

The information collected may include, but is not limited to:

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Postal code and location details
• Payment-related information processed through authorized payment gateways
• Order history and transaction details
• IP address, browser type, operating system, device information, and browsing activity
• Cookies, analytics data, and usage patterns
• Any other information voluntarily submitted by the user

Users are responsible for ensuring that the information provided is accurate, complete, and updated.

2. PAYMENT INFORMATION

The Company does not directly store confidential financial information such as debit card numbers, credit card details, CVV numbers, UPI PINs, or banking passwords. Online payments made through the Website are processed through authorized third-party payment gateway providers that operate under their own privacy and security policies. Users are advised to review the policies of such third-party payment providers before completing transactions.

The Company shall not be liable for any loss, misuse, unauthorized access, fraud, or breach arising from payment transactions handled by third-party service providers beyond the reasonable control of the Company.

3. HOW WE USE YOUR INFORMATION

The information collected may be used for lawful business purposes, including but not limited to:

• Processing and delivering customer orders
• Providing customer service and responding to inquiries
• Sending order confirmations, updates, invoices, and support communications
• Improving Website functionality, user experience, and product offerings
• Conducting analytics, research, and internal business operations
• Sending promotional offers, newsletters, marketing communications, or product updates where permitted by applicable law
• Detecting, preventing, and investigating fraud, unauthorized activity, or misuse of the Website
• Complying with legal obligations, regulatory requirements, and enforcement requests

The Company reserves the right to use aggregated, anonymized, or non-identifiable data for business analytics, market research, and operational improvements.

4. COOKIES AND TRACKING TECHNOLOGIES

The Website may use cookies, web beacons, analytics tools, and similar tracking technologies to enhance user experience, understand browsing behavior, personalize content, maintain session information, and improve Website performance.

Users may choose to disable cookies through their browser settings; however, certain Website features or functionalities may not operate properly if cookies are disabled.

5. SHARING AND DISCLOSURE OF INFORMATION

The Company does not sell, rent, or trade personal information to unrelated third parties for independent commercial purposes. However, information may be shared with trusted third-party service providers, affiliates, logistics partners, payment processors, technology vendors, marketing agencies, legal advisors, auditors, or government authorities where reasonably necessary for business operations, legal compliance, fraud prevention, dispute resolution, or enforcement of Company policies.

Information may also be disclosed:

• To comply with applicable laws, court orders, legal processes, or governmental requests
• To protect the rights, property, safety, reputation, or legal interests of the Company, customers, or the public
• In connection with mergers, acquisitions, restructuring, sale of assets, or business transfers
• Where disclosure is otherwise permitted or required under applicable law

6. DATA RETENTION

The Company may retain personal information for as long as necessary to fulfill business purposes, legal obligations, regulatory compliance, dispute resolution, accounting requirements, fraud prevention, or enforcement of agreements. Even after deletion requests, certain information may be retained where required by applicable law or legitimate business necessity.

7. DATA SECURITY

The Company undertakes commercially reasonable security practices and safeguards to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of internet transmission, electronic storage, or digital system is completely secure or immune from cyber risks.

Accordingly, while the Company strives to protect user information, it does not guarantee absolute security, uninterrupted operation, or immunity from hacking, malware, data breaches, technical failures, or unauthorized third-party actions. Users share information at their own risk.

8. THIRD-PARTY LINKS AND SERVICES

The Website may contain links to third-party websites, applications, social media platforms, or services that are not owned or controlled by the Company. The Company is not responsible for the privacy practices, policies, security measures, or content of such third-party platforms. Users are encouraged to review the privacy policies of external websites before sharing personal information.

9. CHILDREN’S PRIVACY

The Website and products are intended only for individuals who are legally eligible to purchase and consume the products in accordance with applicable laws. The Company does not knowingly collect personal information from children under the age of 18 years. If any information relating to a minor is inadvertently collected, the Company reserves the right to delete such information without notice.

10. MARKETING COMMUNICATIONS

Users may receive promotional messages, newsletters, product announcements, or marketing communications from the Company if they voluntarily subscribe or provide consent where required by applicable law. Users may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting the Company directly.

11. USER RIGHTS

Subject to applicable law, users may request access to, correction of, updating of, or deletion of certain personal information maintained by the Company. The Company reserves the right to verify identity before processing such requests and may refuse requests where permitted by law, impractical, repetitive, excessive, fraudulent, or likely to compromise legal obligations or business operations.

12. LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law, Swadeshi Food & Beverages, its directors, employees, affiliates, partners, vendors, service providers, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to the collection, use, disclosure, processing, storage, or loss of personal information, including unauthorized access, cyberattacks, data breaches, identity theft, service interruptions, or technical failures beyond the reasonable control of the Company.

13. CHANGES TO THIS PRIVACY POLICY

The Company reserves the right to modify, update, amend, or replace this Privacy Policy at any time without prior notice. Updated versions shall become effective immediately upon posting on the Website. Continued use of the Website following changes constitutes acceptance of the revised Privacy Policy.

14. GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy or the use of the Website shall be subject exclusively to the jurisdiction of the competent courts located in Bengaluru, Karnataka, India.

15. CONTACT INFORMATION

For any questions, concerns, requests, complaints, or grievances relating to this Privacy Policy or data handling practices, users may contact:

This Privacy Policy is intended for general informational and compliance purposes and may be updated periodically to reflect operational, legal, or regulatory changes applicable to the Website and associated services.